When was the last time you updated your contact information with NYSLRS? If you don’t remember updating it recently, make sure we have the correct ways to contact you. (Even if you updated your contact information with your employer, that doesn’t update it with NYSLRS.) We want to make sure you continue to receive important information about your NYSLRS benefits.
Please share this post with friends, family or coworkers who are NYSLRS members so they can also check their contact information.
Use Retirement Online to Change Your Contact Information
The fastest way to check and change your contact information is through Retirement Online. When you sign in to your Retirement Online account, click on ‘Update’ next to your home address or email address.
If you have trouble signing in to your account, please read our Retirement Online Tools and Tips blog post for help.
If you don’t have a Retirement Online account, it’s easy to create one. Visit our Retirement Online for Members page and click ‘Register Now’ under the Sign In button. When you create your account, you’ll be asked to provide the ZIP code of your home address. If it doesn’t recognize your current ZIP code, it’s likely we have an older address on file for you. Please use the older ZIP code to create your account — you can update your address afterward.
Mail or Email? Pick Your Delivery Preference
You can receive correspondence from us by mail or email by selecting your delivery preference in Retirement Online. If you choose ‘Email,’ you’ll receive an email notifying you to log in to Retirement Online to read new correspondence that we sent you. If you choose ‘Mail’ or don’t select a preference, we’ll continue to send you letters through the US Postal Service. Email is the fastest way to receive an update from NYSLRS.
NOTE: For security purposes, certain correspondence (like tax forms) will only be sent by mail.
To update your preference, go to the ‘My Profile Information’ area of your Retirement Online Account Homepage and click ‘Update’ next to ‘Contact by.’
You can also choose to receive your Member Annual Statement (MAS) through Retirement Online. If you choose this option, you’ll receive an email that directs you to Retirement Online to see your MAS when it’s ready. To choose your MAS delivery preference, go to the ‘My Profile Information’ area of your Retirement Online Account Homepage and click ‘Update’ next to ‘Member Annual Statement by.’