Retirees should make sure their mailing address is current before the end of 2022 in order to receive important information from NYSLRS in the coming year. We’ll be mailing 1099-R tax documents in late January and Retiree Annual Statements in February.
Remember, if you file an address change order with the Post Office, they will only forward your mail for a limited time.
If you don’t already have an email address on file, please provide one so we can contact you quickly if we need to notify you about important information such as a change to your benefits. Make sure the email address you use is a personal email address that you have access to when you are retired (rather than a work email address) and remember to keep it up to date.
You can also choose to have account updates sent to you electronically instead of by mail. From your Account Homepage, click the “Update” link next to ‘Contact by’ and select Email as your correspondence preference. When there’s an update to your account, NYSLRS will send you an email to let you know you can sign in to Retirement Online to view it.
Check and Update Your Contact Information With Retirement Online
Retirement Online is the fast and convenient way to check your mailing address, phone number and email address, and update them if needed. If you don’t already have an account, go to the Sign In page and click “Sign Up” under the ‘Customer Sign In’ button. (Need help with Retirement Online? See this post for handy tips.)
Other Ways to Update Your Mailing Address
There are other ways to update the mailing address we have on file for you.
If your new address is not a PO box or international address, you can email your address change information using the secure contact form on our website. Be sure to complete all form fields and provide your old and new addresses.
For street addresses within the United States, you can call us toll-free 866-805-0990 (518-474-7736 in the Albany, New York area). Business hours are Monday through Friday, from 7:30 am to 5:00 pm. You will need to answer some questions to confirm your identity before we update your contact information in our records.
You can complete and submit a change of address form by mail. (You’ll need this form if your new address is a PO box or an international address.) Mail your completed form to:
110 State Street
Albany, NY 12244-0001