Category Archives: Retirees

News and Information for members of the retirement system who are enjoying their retirement

Retirees: Be Sure We Have Your Current Mailing Address

Retirees should make sure their mailing address is current by December 31 in order to receive important information from NYSLRS in the coming year. We’ll be mailing 1099-R tax documents in late January and Retiree Annual Statements in February.

Remember, if you file an address change order with the Post Office, they will only forward your mail for a limited time.

Retirement Online Makes It Easy to Check and Update Your Contact Information

Retirement Online is the fastest and easiest way to check your mailing address, phone number and email address and update them if needed. ­­If you don’t already have an account, go to the Sign In page and click Sign Up under the Customer Sign In button. (Need help with Retirement Online? See this post for handy tips.)

update your mailing address and contact info in Retirement Online

Other Ways to Update Your Mailing Address

If you don’t have a Retirement Online account, there are other ways to update the mailing address we have on file for you.

  • By Email
    If your new address is not a PO box or international address, you can email your address change information using the secure contact form on our website. Be sure to complete all form fields and provide your old and new address.
  • By Mail
    You can complete and submit a change of address form by mail (use the form if your new address is a PO box or an international address). Mail your completed form to:
    • NYSLRS
    • 110 State Street
    • Albany, NY 12244-0001

Questions About Your NYSLRS Membership? Look Here for Answers

If you have general questions about NYSLRS or your benefits, we have a web page that can help you find the answers.

That’s because the NYSLRS Contact Us page does double duty. It not only lists contact information, it also helps you find answers for many of the common questions we get from members, retirees and beneficiaries. It covers subjects like address changes, loans, pension estimates, direct deposit and cost-of-living adjustments (COLA).

To get started, go to the Contact Us page and select the Member, Retiree or Beneficiary button to find the questions and answers you need. Each section has categories specific to that member group.

Member

answers
  • Address Change
  • Forms
  • Loans
  • Member Annual Statement
  • Mortgage Letter/Account Verification Letter
  • Pension Estimates
  • Retirement Online
  • Service Credit
  • Withdrawing from NYSLRS

Retiree

answers
  • 1099-R Reprint
  • Address Change
  • Cost-of-Living Adjustment (COLA)
  • Direct Deposit
  • Federal Taxes
  • Forms
  • Health Insurance
  • Pension Checks
  • Pension Verification Letters
  • Retirement Online

Beneficiary

answers
  • 1099-R Reprint
  • Address Change
  • Direct Deposit
  • Federal Taxes
  • Forms
  • Pension Checks
  • Pension Verification Letters
  • Reporting a Death
  • Retirement Online
  • Who is a Beneficiary?

Getting Account-Specific Answers

The information on the Contact Us page is general. If you’re looking for information specific to your situation, like your loan balance or a breakdown of your pension payment, sign in to Retirement Online. If you don’t already have a Retirement Online account, sign up today.

Cost-of-Living Adjustment (COLA)
Coming in September

Eligible NYSLRS retirees will see a cost-of-living adjustment (COLA) increase in their monthly pension payments beginning in late September (for payment dates, check our pension payment calendar).

This COLA is a permanent annual increase to your retirement benefit. It is based on the cost-of-living index and is designed to address inflation.

cola coming

How COLA is Determined

The law requires that COLA payments, subject to certain limitations, equal 50 percent of the previous year’s inflation rate, but are never less than 1 percent or more than 3 percent of your benefit. The adjustment is applied to the first $18,000 of your Single Life Allowance, even if you selected a different pension payment option. Once COLA payments begin, you will receive an increase to your monthly benefit each September.

The September 2020 COLA equals 1 percent, for a maximum annual increase of $180.00, or $15.00 per month before taxes.

Who is Eligible for a COLA?

To begin receiving COLA payments, you must be:

  • Age 62 or older and retired for five or more years; or
  • Age 55 or older and retired for ten or more years (uniformed employees such as police officers, firefighters and correction officers covered by a special plan that allows for retirement, regardless of age, after a specific number of years); or
  • A disability retiree for five years; or
  • The spouse of a deceased retiree receiving a lifetime benefit under a pension payment option elected by the retiree. An eligible spouse is entitled to one-half the COLA amount that would have been paid to the eligible retiree when the retiree would have met COLA eligibility; or
  • A beneficiary receiving the accidental death benefit for five or more years on behalf of a deceased Retirement System member.

When Will You See the Increase?

Eligible retirees will see the first 2020 COLA payment in their September pension payment. It will be available to those with direct deposit on September 30, 2020. If you receive a paper check, the COLA will be included in the check to be mailed September 29, 2020.

You can sign in to your Retirement Online account to view a current breakdown of your pension payment. If you have direct deposit and are eligible for a COLA increase, you will receive notification of the net change in your monthly payment amount in September.

If you are not eligible for a COLA yet, you will receive your first increase in the month after you become eligible. This payment will include a prorated amount to cover the month you became eligible. After that, you will receive a COLA increase each September.

Dig into the NYSLRS Summer Reading List

Looking for some summer reading? Why not check out these publications from NYSLRS? They’re light on colorful characters and exotic settings, but what they lack in plot intrigue, they make up for in important retirement information.

summer reading

1. Retirement Plan for ERS Tier 3 and 4 Members (Articles 14 and 15)

More than 250,000 Tier 3 and 4 members of the Employee’s Retirement System (ERS) are covered by this plan. The publication explains some of the benefits and the services available to you, including a service retirement, a vested retirement, a disability retirement, death benefits and more. Read it now.

2. Retirement Plan for ERS Tier 5 Members (Article 15)

If you joined ERS from January 1, 2010 through March 30, 2012, you are in Tier 5. This booklet describes benefits for Tier 5 members in regular retirement plans. Read it now.

3. Retirement Plan for ERS Tier 6 Members (Article 15)

More than 178,000 Tier 6 ERS members are covered by this Plan. The publication explains some of the benefits and the services available to you, including a service retirement, a vested retirement, a disability retirement, death benefits and more. Read it now.

4. Life Changes: A Guide for Retirees

Already retired? As a NYSLRS retiree, you know that you will receive a monthly retirement benefit for life. However there may be other benefits available to you, as well as services that we provide retirees. This guide will answer many of the questions you may have and explain your responsibilities as a retiree. Read it now.

5. What If I Work After Retirement?

In most cases, NYSLRS retirees under 65 can earn up to $35,000 per calendar year in a public-sector job, but there are no restrictions if you work for a private-sector employer. If you plan to work while collecting your pension, you should read this booklet. Read it now.

Other Plan Booklets

Not covered by the retirement plans above? Maybe you’re a police officer, a firefighter, a sheriff or a correctional officer. You can still find you plan booklet on our Publications page. They’re great reading any time of year. If you’re not sure which plan covers your benefits, you can ask your employer or Contact Us.

Mortgage and Pension Verification Letters

For certain business transactions, such as getting a mortgage, you may need to verify your NYSLRS account information. Fortunately, Retirement Online allows members and retirees to access and print out account information in a few quick steps.

Members Can Now Generate Mortgage Letters Online

Members still on the public payroll can generate a mortgage verification letter using Retirement Online. In your account homepage, in the ‘I want to…’  section, click the Generate Mortgage Verification Letter link.

The printable letter will show your account summary, including the current balance of your contributions, and if you have a loan, the date of your last loan and current loan balance.

You can also email an account verification letter request using our secure contact form. Tell us what information you need and be sure to include your personal identification and contact information when you submit your email. In most cases, we’ll mail you a letter within five to seven business days.

pension verification letter infographic

 

How Retirees Can Get a Pension Verification Letter

As a retiree, you may need a letter verifying your pension income — maybe for housing or as part of an application for the Home Energy Assistance Program (HEAP). There are four ways to get a pension verification letter.

  1. Retirement Online

Retirement Online is fastest and most convenient way to get a pension verification letter. First, sign in. Then, on your account homepage, in the ‘I want to…’ section, click the Generate Income Verification Letter link.

A pop-up box with a confirmation message will appear. Once you click OK, your pension income verification letter will open in a new browser tab, ready for you to print or save.

  1. Email

You can email us your request using our secure contact form. Tell us what information you need, and be sure to include your daytime phone number, in case our customer service representatives have a question. In most cases, we’ll mail your letter in five to seven business days.

  1. Phone

You can call us with your request at 1-866-805-0990 (518-474-7736 in the Albany, New York area). Our Call Center is open Monday through Friday, 7:30 am – 5:00 pm. As with email, we usually mail letters in five to seven business days.

  1. Fax

You can also fax your request to 518-473-5590. Include your retirement or registration number, current address, signature and phone number in case we have questions. Tell us whether you want the letter mailed or faxed to you (provide a fax number).

Sending a Retiree Pension Verification Letter to a Third Party

At your request, we can send a letter verifying your pension income directly to a lending institution, housing authority, nursing home or other third party. However, because this information is confidential, we need your signed written permission.

If you decide you want us to send a letter to a third party, they must fax us a request and include a signed release from you giving us permission to release your information.

Avoiding Scams During the COVID-19 Pandemic

During this time of crisis, it’s important to be on the alert for those who would attempt to defraud you or your family. Here are some consumer warnings and safety tips from the Federal Trade Commission:  

  • Ignore offers for vaccinations and home test kits. Scammers are selling products to treat or prevent COVID-19 without proof that they work.
  • Be wary of ads for test kits. Most test kits being advertised have not been approved by the FDA, and aren’t necessarily accurate.
  • Hang up on robocalls. Scammers are using illegal robocalls to pitch everything from low-priced health insurance to work-at-home schemes.
  • Beware of emails claiming to be from the Centers for Disease Control (CDC) or the World Health Organization (WHO).
  • Do your homework when it comes to donations. Never donate in cash, by gift card or by wiring money.
scams

Reliable Sources of COVID-19 Information

Only rely on trusted sources for information about COVID-19. Don’t click on links from sources you don’t know. Here are some good online sources:

Reporting Fraud

If you are a victim of fraud, the New York Department of State’s Division of Consumer Protection may be able to help. You can call their Consumer Helpline at 1-800-697-1220 or visit their website.

The National Center for Disaster Fraud, which is part of the U.S. Department of Justice, is the federal agency responsible for investigating and prosecuting fraud schemes related to natural and man-made disasters. Call 1-866-720-5721.

You can report allegations of fraud involving New York State taxpayer money to the Office of the New York State Comptroller. Call 1-888-672-4555 or report government fraud online.

Protecting Your Identity Online: Tips for Secure Passwords

Secure Passwords

The rules for password creation have changed in recent years, so you may have to unlearn some of the things you’ve been taught in the past about secure passwords.

The National Institute of Standards and Technology (NIST), the federal agency that created the original password guidelines, recently revised those guidelines. Its current recommendations are based on research on both the habits of users and the techniques of hackers. Here are some of their findings:

  • Length is a major factor in a password’s strength, so the longer the password, the better.
  • Complex passwords, with a mix of character types, are hard for people to remember, and do little to deter hackers.
  • Strong passwords can be created from short phrases that are easy for you to remember, but would be meaningless to anyone else.
  • Passwords may be used indefinitely as long as they’re strong and have not been compromised. Obviously, if you have an account with a company that just had a data breach, you’ll want to change that password.

Other Ideas on Secure Passwords

Changing passwords every 30, 60 or 90 days was recommended for thwarting hackers, but some security experts now question that tactic. Changing passwords on a regular schedule may have little security value and can lead to bad habits. Research has shown that people tend to make only minor changes when updating their passwords or create weak passwords that are easier for them to memorize. You’re better off creating a strong password, memorizing it and holding on to it.

While NIST has changed some of its guidelines, some of the old ones still apply. Don’t share your secure passwords with anyone, or leave them on sticky notes by your computer. Create unique passwords for important accounts, such as your bank account and your email, and avoid bad passwords such as “password,” “12345678,” “qwerty” and “iloveyou.”

Domestic Violence and COVID-19

Unfortunately, as the COVID-19 emergency continues, police and healthcare professionals are reporting an increase in domestic violence. With many of our one million NYSLRS members and retirees now being asked to stay home, we want to help keep you safe. If you are in an abusive relationship, or fear your situation may turn violent, there is help.

domestic violence

You don’t have to stay in a dangerous environment. Safe shelter is available. 

Here are some resources:

Because abuse victims are often closely watched by their abuser, New York State has launched a new texting program and confidential service to help New Yorkers experiencing domestic violence.

Text 844-997-2121 or visit www.opdv.ny.gov to confidentially chat with a professional at any time of day or night.

New York State Domestic Violence Hotline

  • 1-800-942-6906
  • Crisis Text Line: Text “Got5” to 741-741.

National Domestic Violence Hotline

  • 1-800-799-7233
  • TTY 1-800-787-3224 (for the deaf or hard of hearing)
  • If it is not safe for you to call, you can live chat online at thehotline.org/what-is-live-chat.
  • Or text “LOVEIS” to 22522.

If you feel you are in immediate danger, call 911.