Tag Archives: mailing address

Retirees: Update Your Contact Information

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Wherever retirement takes you, it’s important to keep NYSLRS informed of any changes to your contact information. That way, you’ll be sure to receive the tax information, news, correspondence and statements we send you. For example, we’ll be distributing 1099-R tax forms in January and Retiree Annual Statements in February.

If you choose to receive these documents by mail, it’s vital you review the address we have on file for you. If your information is incorrect or outdated, you must update your address by December 31. You can get access to your 1099-R and Statement sooner than printed copies are mailed by choosing email as your delivery preference—learn how to get email notifications for important documents below.

Please be aware, changing your address with the United States Postal Service (USPS) does not mean your records will automatically be updated with NYSLRS. Also, USPS will only forward mail to your new address for a limited time—generally, 12 months. To ensure you continue receiving mail from NYSLRS, you must submit a change of address directly to us. This is especially important if you receive your pension payment as a paper check.

Also, if you don’t already have an email address on file, please provide it so we can contact you quickly with important information, such as a change to your benefits.

Use Retirement Online To…

Retirement Online is the fastest and most convenient way to manage your NYSLRS account. 

Update Your Contact Information

Sign in to Retirement Online to check your mailing address, phone number and email address—and update them if needed.

Retirees: Update Your Contact Information

Schedule a Change of Address

If you spend time at a seasonal home, you can schedule a change of address to ensure you continue receiving mail from NYSLRS without interruption.

  • Sign in to Retirement Online.
  • Look under My Profile Information.
  • Click update next to mailing address.
  • Select or enter the effective date in Change As Of field.

Get Email Notifications for Important Documents

You can get access to your important documents sooner than printed copies are mailed by choosing to receive correspondence, your 1099-R tax form and your Retiree Annual Statement electronically. When you have something to view, we’ll send an email notifying you to sign in to Retirement Online.

To update your delivery preference to email:

  • Sign in to Retirement Online.
  • Look under My Profile Information.
  • Click update next to ‘Contact by,’ ‘1099-R Tax Form Delivery by,’ or ‘Retiree Annual Statement by.’
  • Choose Email from dropdown.

Be sure the email address listed in your Retirement Online profile is current.

Note: If you choose email as your delivery preference, you will not receive a printed copy in the mail.

Sign Up for Retirement Online

If you don’t have an account, learn more about Retirement Online and click Register Now to sign up. For help, check out our Retirement Online Tools and Tips blog post.

Sign In to an Existing Account

If you have an account but you haven’t signed in recently, you may have forgotten your user ID or password. Don’t worry—from the customer login page, you can:

  • Click the Forgot ID link to look up your user ID.
  • Click the Forgot Password link to reset your password.

Read our Forgot User ID and Forgot Password guides for step-by-step instructions.

Make Sure You Receive Your Member Annual Statement

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Member Annual Statements are distributed to NYSLRS members each spring. Don’t wait for a mailed copy — get your Statement online instead! You can update your delivery preference in Retirement Online to receive an email when your Statement is available.

(Note: Retiree Annual Statements were made available online in February.)

Get Your Member Annual Statement Sooner

You’ll receive your Member Annual Statement sooner if you choose to receive it through Retirement Online.

To update your delivery preference:

  • Sign in to Retirement Online.
  • From your Account Homepage, click “update” next to ‘Member Annual Statement by.’
  • Choose “Email” from the dropdown.
Get Your Member Annual Statement Faster with Retirement Online

Check and Update Your Contact Information

Retirement Online is the fastest way to check your contact information and update it if needed. If you don’t already have an email address on file, please provide it so that we can contact you quickly if we need to notify you about important information such as a change to your benefits. Use a personal email address you will have access to before and after you retire, rather than a work email address. You should also make sure your mailing address and phone number are current.

To update your contact information, click “update” next to your email address, mailing address or phone number to make corrections.

Use Retirement Online to Stay Informed

Your annual Statement is a snapshot of your NYSLRS account as of March 31. For the most up-to-date information year-round, sign in to your Retirement Online account.

In Retirement Online, you can view your date of membership, tier, retirement plan, estimated total service credit and more. Check out what else members can do in Retirement Online.

If you don’t already have an account, learn more and register for one today. If you need help with Retirement Online, read our Retirement Online Tools and Tips blog post.

A Short To-Do List for After You Retire

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There are a few things you should do regarding your NYSLRS benefits after you retire. This way, wherever your retirement takes you, we can continue to provide you with the benefits and services available to our retirees.

A Short To-Do List for After You Retire

Sign Up for Retirement Online

If you don’t already have a Retirement Online account, this is a great time to sign up. Retirement Online provides a secure and convenient way to check important NYSLRS information, like the deductions from your latest payment and a summary of your benefits. You can also view or update beneficiary information and generate pension income verification letters right from your computer. We’ll be adding additional online features for retirees in the near future, so stay tuned.

Have New Contact Information? Let Us Know

If you move after you retire, let NYSLRS know your new address so you can be sure to get important communications about your benefits.

The Post Office usually won’t forward pension checks to another address. If you haven’t already, you can sign up for our direct deposit program. It’s the safe, hassle-free way to receive your monthly benefit. But there are other things you’ll want to receive from us after you retire, such as:

  • Your 1099-R form. Your pension isn’t taxed by New York State, but it is subject to federal income tax.
  • Your Retiree Annual Statement. It’s a helpful reference that spells out the benefits, credits and deductions you receive each year.
  • Any official notifications such as a net change in your benefits.
  • Your Retiree Notes newsletter.

There are several ways to update your address. The fastest way is through Retirement Online. Or, you can complete our secure contact form for street addresses within the United States. Be sure to fill out the entire contact form and provide both your old and new addresses.

You can also complete a Change of Address Form (RS5512) and mail it to:

NYSLRS
110 State Street
Albany, NY 12244-0001

You should also make sure we have your current email address. Having an email address on file means we can contact you quickly if we need to notify you about an update to your NYSLRS benefits. If you haven’t updated your email address with NYSLRS, update it in Retirement Online, send it to us using the secure email form or send it to us with your Change of Address Form (RS5512).

Keep Your Beneficiary Information Current

Reviewing your beneficiary designations periodically is important. By keeping them up to date, you ensure that any post-retirement death benefit will be distributed to your loved ones according to your wishes. You can use Retirement Online to change your death benefit beneficiaries at any time, or contact our Call Center and we will send you the necessary form.

Read Our Guide for Retirees

Check out our publication, Life Changes: A Guide for Retirees (VO1705), for information about other benefits you may be entitled to and the services we offer after you retire.