Tag Archives: mailing address

Retirees: Be Sure We Have Your Current Mailing Address

Retirees should make sure their mailing address is current by December 31 in order to receive important information from NYSLRS in the coming year. We’ll be mailing 1099-R tax documents in late January and Retiree Annual Statements in February.

Remember, if you file an address change order with the Post Office, they will only forward your mail for a limited time.

Retirement Online Makes It Easy to Check and Update Your Contact Information

Retirement Online is the fastest and easiest way to check your mailing address, phone number and email address and update them if needed. ­­If you don’t already have an account, go to the Sign In page and click Sign Up under the Customer Sign In button. (Need help with Retirement Online? See this post for handy tips.)

update your mailing address and contact info in Retirement Online

Other Ways to Update Your Mailing Address

If you don’t have a Retirement Online account, there are other ways to update the mailing address we have on file for you.

  • By Email
    If your new address is not a PO box or international address, you can email your address change information using the secure contact form on our website. Be sure to complete all form fields and provide your old and new address.
  • By Mail
    You can complete and submit a change of address form by mail (use the form if your new address is a PO box or an international address). Mail your completed form to:
    • NYSLRS
    • 110 State Street
    • Albany, NY 12244-0001

Do We Have Your Correct Contact Information?

When was the last time you updated your contact information with NYSLRS? If you don’t remember updating it recently, make sure we have the correct ways to contact you. (Even if you updated your contact information with your employer, that doesn’t update it with NYSLRS.) We want to make sure you continue to receive important information about your NYSLRS benefits.

Please share this post with friends, family or coworkers who are NYSLRS members so they can also check their contact information.

Use Retirement Online to Change Your Contact Information

The fastest way to check and change your contact information is through Retirement Online. When you sign in to your Retirement Online account, click on ‘Update’ next to your home address or email address.  

If you have trouble signing in to your account, please read our Retirement Online Tools and Tips blog post for help.

If you don’t have a Retirement Online account, it’s easy to create one. Visit our Retirement Online for Members page and click ‘Register Now’ under the Sign In button. When you create your account, you’ll be asked to provide the ZIP code of your home address. If it doesn’t recognize your current ZIP code, it’s likely we have an older address on file for you. Please use the older ZIP code to create your account — you can update your address afterward.

contact information

Mail or Email? Pick Your Delivery Preference

You can receive correspondence from us by mail or email by selecting your delivery preference in Retirement Online. If you choose ‘Email,’ you’ll receive an email notifying you to log in to Retirement Online to read new correspondence that we sent you. If you choose ‘Mail’ or don’t select a preference, we’ll continue to send you letters through the US Postal Service. Email is the fastest way to receive an update from NYSLRS.

NOTE: For security purposes, certain correspondence (like tax forms) will only be sent by mail.

To update your preference, go to the ‘My Profile Information’ area of your Retirement Online Account Homepage and click ‘Update’ next to ‘Contact by.’

You can also choose to receive your Member Annual Statement (MAS) through Retirement Online. If you choose this option, you’ll receive an email that directs you to Retirement Online to see your MAS when it’s ready. To choose your MAS delivery preference, go to the ‘My Profile Information’ area of your Retirement Online Account Homepage and click ‘Update’ next to ‘Member Annual Statement by.’