Tag Archives: doing business with NYSLRS

Popular Blog Posts from 2020

Here are some of our most popular blog posts from the past year. Not surprisingly, during 2020 members and retirees were interested in information about doing business with NYSLRS online. Fortunately, new Retirement Online features made that a lot easier during a challenging time.

most popular blog posts of 2020
  1. Retirement Online Makes Retirement Fast, Easy
    You can now file your service retirement application in Retirement Online. This convenient new feature can reduce paperwork and save you a trip to the post office.

  2. What to Know About ERS Tier 6
    Employees’ Retirement System (ERS) Tier 6 includes members who have joined NYSLRS since April 1, 2012. It now accounts for 45 percent of all ERS membership. This is a basic overview of retirement benefits for ERS Tier 6 members.

  3. Do We Have Your Correct Contact Information?
    Keeping your mailing address and other contact information up to date ensures that you receive important information from NYSLRS about your benefits. Once again, Retirement Online makes the task easy to accomplish.

  4. Doing Business With NYSLRS
    Retirement Online is a secure, easy way to check your benefit information and conduct transactions in real time. Here’s a rundown of the many features it offers.

  5. Estimate Your Pension in Retirement Online
    How much will your pension be? Most NYSLRS members can use the pension calculator in Retirement Online to get a benefit estimate based on information we have on file for them. You can enter different retirement dates to compare potential benefits.

NYSLRS Retirement Online Routine System Maintenance

Retirement Online will be unavailable for a few days while we complete routine year-end maintenance. Retirement Online will be offline from 3:00 pm on Tuesday, December 29 until 7:00 am on Friday, January 1.

Using the NYSLRS Automated Phone System During the Maintenance Period

Another way you can get information about your NYSLRS benefits is through our automated phone system, which allows you to get personal account information, order forms and conduct other retirement transactions without having to speak with a customer service representative. The automated phone system is generally available 24 hours a day, seven days a week, so you can conduct business with NYSLRS on your schedule.

Retirees can use the automated phone system to:

  • Request that NYSLRS forms be mailed to them,
  • Report a lost, stolen or late pension check,
  • Get tax information,
  • Get information about cost-of-living adjustments (COLAs), and
  • Request a direct deposit form.

Members can use the automated phone system to:

  • Request that NYSLRS forms be mailed to them,
  • Find out if they are eligible for a loan or get their current loan balance,
  • Request that a benefit projection be mailed to them, and
  • Get personalized information about purchasing credit for previous service.

Here are the retiree menu options for the phone system:

automated phone system for retirees

Here are the member menu options for the phone system:

automated phone system for members

Other Ways to Get Information

If you are looking for general information about NYSLRS benefits, you can:

NYSLRS

Doing Business with NYSLRS from Home

When we first launched Retirement Online, we were proud to provide our members and retirees a new, convenient way to review their benefit information and do business with NYSLRS. But as a result of recent upgrades, Retirement Online now offers a variety of time-saving features that make doing business from home a snap.

Doing Business with NYSLRS from Home

What Can You Do in Retirement Online?

Retirement Online gives you an easy and secure way to review your NYSLRS benefit information and conduct transactions in real time. In many cases, you can use Retirement Online instead of sending forms through the mail or calling NYSLRS. Here’s a quick look at some of its features:

  • Update Contact Information
    Do you have a new mailing address, email address or phone number? Make sure NYSLRS can get in touch with you by updating your contact information.
  • Update Your Beneficiary Information
    You can designate beneficiaries for your death benefits, and also make updates to existing beneficiaries.
  • Create a Pension Verification Letter or Mortgage Letter
    If you’re a retiree and need to provide proof of your retirement income, you can generate and print an income verification letter from your account. If you’re a member and need to verify your retirement account information, you can generate and print a mortgage letter when you need it.
  • Update Your Last Name
    If you changed your last name recently, you can change it online instead of submitting a Name Change form.
  • Change Your Correspondence Preference
    Would you prefer to receive emails from NYSLRS instead of mail? You can update your correspondence preference and receive an email notification from NYSLRS whenever we have updated information to send you. (Please note that some information, such as tax forms, will be sent by mail for security purposes.)
  • Estimate Your Pension (Members Only)
    You can estimate your pension benefit based on up-to-date account information, then save or print the estimate for your records.
  • Manage Loan and Service Credit Payments (Members Only)
    Need to pay back a loan or purchase service credit? You can adjust your payment amount or make a lump sum payment.
  • Apply for Retirement
    Ready to retire? You can file your service retirement application right from home.
  • Apply for a Loan (Members Only)
    Eligible members can apply online to take a loan out against their NYSLRS contributions.

If you don’t already have a Retirement Online account, sign up today. If you need help with Retirement Online, please refer to our Retirement Online Tools and Tips blog post.