Your Member Annual Statement provides a snapshot of your NYSLRS membership and benefits as of March 31, 2025. We mail printed Statements by the end of June. However, we make Statements available in Retirement Online sooner than printed copies are mailed—and you can sign in to your account now to access yours.
Reminder for retirees: Retiree Annual Statements are available online and we mailed printed Statements by the end of February.
Get Your Statement Online Now
To view, save or print your Statement:
- Sign in to Retirement Online.
- Look under My Account Summary.
- Click View My Member Annual Statement button.
- If Retirement System is blank, click Look Up icon and select ERS or PFRS from dialog box.
- Click Look Up icon next to Calendar Year field and select an option from dialog box. (Note: 2021-2025 are currently available online.)
- Click Generate MAS button.
The document will download on to your computer.
If you don’t have an account or for help signing in to an existing account, check out our Retirement Online tools and tips for step-by-step instructions to register, reset your password, unlock your account and more.

Understanding Your Member Annual Statement
Your annual Statement provides membership and benefit information as of March 31, the end of the State Fiscal Year, including your:
- Service credit;
- Contribution balance;
- Beneficiaries; and
- Retirement benefit projection (if you have enough service).
It’s important to review your Statement carefully and make sure it’s correct. You can use Retirement Online to:
- Update your contact information.
- Change your last name.
- Manage your beneficiaries and update their contact information.
If you have questions about the information in your Statement or for instructions on how to correct information, such as the earnings reported to us by your employer or your date of birth, check out our Member Annual Statement Frequently Asked Questions.
Get an Email Notification for Your Statement
Next year, don’t wait for the mail. You can get access to your Statement sooner and help us ‘go green’ by updating your delivery preference to email. When your Statement is available, we’ll send an email notifying you to sign in to Retirement Online.
- Sign in to Retirement Online.
- Look under My Profile Information.
- Click update next to ‘Member Annual Statement by.’
- Choose Email from dropdown.
Be sure the email address listed in your Retirement Online profile is current.
Note: If you choose email as your delivery preference, you will not receive a printed copy in the mail.
Use Retirement Online
For up-to-date account information throughout the year, sign in to Retirement Online. It’s also the fastest and most convenient way to conduct business with NYSLRS.
- Estimate Your Pension Benefit. Your Statement may include a projection of your monthly retirement benefit. But most members can create their own pension estimates in minutes using Retirement Online. Your estimate will be based on the most up-to-date account information we have on file for you. Enter different retirement dates and beneficiaries to see how those choices would affect your benefit.
- Review Employment History and Service Credit. You can view your recent employment history, reported earnings for the past five years and current total estimated service credit in Retirement Online. If you worked for a participating employer before joining NYSLRS, worked for a public employer that later participated in NYSLRS, or served in the U.S. Armed Forces, you may be able to request additional service credit. You must submit your request before retirement, and you should do it as early in your career as possible—the sooner you purchase your credit, the less it will generally cost.
- Manage Loan Balances or Apply for a Loan. You may be eligible to borrow against your contributions. The fastest way to apply for a NYSLRS loan is in Retirement Online. You can see how much you are eligible to borrow, what the repayment amount would be and whether a loan would be taxable—all before you apply.

I am trying to register for retirement online so I can view my benefits online and the system is telling me, The system is unable to identify you, please contact NYSLRS. and when I try to call the response is we are busy now call back tomorrow and it hangs up on me.
We’re sorry for the trouble signing up for Retirement Online. Your message is important to us, and we have sent you a private message in response.
My account says it’s locked. Won’t even let me change password .
We’re sorry for the trouble you’re having. For help with Retirement Online, please call our customer service representatives at 866-805-0990. Press 2, then follow the prompts. You can also message them using our secure contact form. Filling out the secure form allows them to safely contact you about your personal account information.
I am reaching out to see if I can secure some loan from my retirement savings as I am currently in need of money. Thanks and hope to hear from you soon.
Retirement Online is the fastest and easiest way to apply for a loan with NYSLRS. You can see how much you are eligible to borrow, what the repayment amount would be and if your loan will be taxable. You can also find your current loan balance on any existing loans and manage your loan payments. Sign in to your Retirement Online account, then look under My Account Summary to see the available self-service loan features.
Please read our loan requirements on our Loans: Applying and Repaying page before applying. You may also want to consult a tax advisor or accountant before applying.
The Program is not recognizing me as a member
We’re sorry you’re having trouble signing in to Retirement Online. For help, check the Tools & Tips section of our Retirement Online page. You can find step-by-step guides to retrieving your user ID, resetting your password, unlocking your account and more.
If you still need help, please call our customer service representatives at 866-805-0990. You can also message them using our secure contact form. Filling out the secure form allows them to safely contact you about your personal account information.
I do not see that 2025 Member Annual Reports are available. Only goes to 2024.
There are some reasons why you may not have received a 2025 Statement. Check the Frequently Asked Questions section of our Member Annual Statement page, and click Receiving Your Statement then Why didn’t I receive my Statement? to see some of the most common reasons.
If none of them apply to you, please call our customer service representatives at 866-805-0990. Press 2, then follow the prompts. You can also message them using our secure contact form. Filling out the secure form allows them to safely contact you about your personal account information.
How do I increase my federal deduction in my pension?
Retirement Online is the fastest and most convenient way to update your withholding information.
• Sign in to Retirement Online.
• Click Update My W-4P Tax Information button.
• Follow steps to update withholding.
You may want to use the Internal Revenue Service (IRS) Tax Withholding Estimator to help you estimate the federal income tax you want withheld from your pension.
If you update your federal withholding online by the middle of the month, your changes will generally be applied to that end-of-month pension payment.
You can also download, print and complete a paper W-4P Form to update your withholding information. Please note, using a paper form takes longer. If you do use a form, please be sure to use the current version and make sure you sign and date it.