Tag Archives: correspondence preference

Make Sure You Receive Your Member Annual Statement

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Member Annual Statements are distributed to NYSLRS members each spring. It’s important that you make sure your contact information is correct to ensure you receive your Statement, which you can access in Retirement Online or have mailed to you.

Note for retirees: Retiree Annual Statements were mailed at the end of February.

Use Retirement Online to Check and Update Your Contact Information

The fastest way to check your contact information, and update it if needed, is through Retirement Online. Sign in to your Retirement Online account, go to the ‘My Profile Information’ area of your Account Homepage and click “update” next to your mailing address or email address to make corrections. Use a personal email, not a work email address.

Member Annual Statement

If you need assistance with Retirement Online, please call our Customer Service Representatives at 866-805-0990.

You can also update your contact information using our secure contact form. Be sure to complete all fields and provide your old and new contact information.

If your new mailing address is a PO Box, you must update your address in Retirement Online or complete and mail us a Change of Address Form (RS5512).

Your employer can’t update your NYSLRS contact information. So even if you updated it with your employer, you’ll need to update it with NYSLRS too.

Get Your Member Annual Statement Faster

You’ll receive your Member Annual Statement faster if you choose to receive it through Retirement Online. If you choose this option, you’ll receive an email that directs you to Retirement Online to see your Statement once it’s ready. To change your Statement delivery preference, go to the ‘My Profile Information’ area of your Retirement Online Account Homepage and click “update” next to ‘Member Annual Statement by.’

You can also receive other NYSLRS correspondence through Retirement Online by clicking “update” next to ‘Contact by.’ If you choose ‘Mail’ or don’t select a preference, you will receive letters by mail. Note: For security purposes, certain correspondence will only be sent by mail.

Please share this post with friends, family or coworkers who are NYSLRS members so they can also review their contact information.

NYSLRS

Doing Business with NYSLRS from Home

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When we first launched Retirement Online, we were proud to provide our members and retirees a new, convenient way to review their benefit information and do business with NYSLRS. But as a result of recent upgrades, Retirement Online now offers a variety of time-saving features that make doing business from home a snap.

Doing Business with NYSLRS from Home

What Can You Do in Retirement Online?

Retirement Online gives you an easy and secure way to review your NYSLRS benefit information and conduct transactions in real time. In many cases, you can use Retirement Online instead of sending forms through the mail or calling NYSLRS. Here’s a quick look at some of its features:

  • Update Contact Information
    Do you have a new mailing address, email address or phone number? Make sure NYSLRS can get in touch with you by updating your contact information.
  • Update Your Beneficiary Information
    You can designate beneficiaries for your death benefits, and also make updates to existing beneficiaries.
  • Create a Pension Verification Letter or Mortgage Letter
    If you’re a retiree and need to provide proof of your retirement income, you can generate and print an income verification letter from your account. If you’re a member and need to verify your retirement account information, you can generate and print a mortgage letter when you need it.
  • Update Your Last Name
    If you changed your last name recently, you can change it online instead of submitting a Name Change form.
  • Change Your Correspondence Preference
    Would you prefer to receive emails from NYSLRS instead of mail? You can update your correspondence preference and receive an email notification from NYSLRS whenever we have updated information to send you. (Please note that some information, such as tax forms, will be sent by mail for security purposes.)
  • Estimate Your Pension (Members Only)
    You can estimate your pension benefit based on up-to-date account information, then save or print the estimate for your records.
  • Manage Loan and Service Credit Payments (Members Only)
    Need to pay back a loan or purchase service credit? You can adjust your payment amount or make a lump sum payment.
  • Apply for Retirement
    Ready to retire? You can file your service retirement application right from home.
  • Apply for a Loan (Members Only)
    Eligible members can apply online to take a loan out against their NYSLRS contributions.

If you don’t already have a Retirement Online account, sign up today. If you need help with Retirement Online, please refer to our Retirement Online Tools and Tips blog post.