Member Annual Statements are distributed to NYSLRS members each spring. It’s important that you make sure your contact information is correct to ensure you receive your Statement, which you can access in Retirement Online or have mailed to you.
Note for retirees: Retiree Annual Statements were mailed at the end of February.
Use Retirement Online to Check and Update Your Contact Information
The fastest way to check your contact information, and update it if needed, is through Retirement Online. Sign in to your Retirement Online account, go to the ‘My Profile Information’ area of your Account Homepage and click “update” next to your mailing address or email address to make corrections. Use a personal email, not a work email address.
If you need assistance with Retirement Online, please call our Customer Service Representatives at 866-805-0990.
You can also update your contact information using our secure contact form. Be sure to complete all fields and provide your old and new contact information.
If your new mailing address is a PO Box, you must update your address in Retirement Online or complete and mail us a Change of Address Form (RS5512).
Your employer can’t update your NYSLRS contact information. So even if you updated it with your employer, you’ll need to update it with NYSLRS too.
Get Your Member Annual Statement Faster
You’ll receive your Member Annual Statement faster if you choose to receive it through Retirement Online. If you choose this option, you’ll receive an email that directs you to Retirement Online to see your Statement once it’s ready. To change your Statement delivery preference, go to the ‘My Profile Information’ area of your Retirement Online Account Homepage and click “update” next to ‘Member Annual Statement by.’
You can also receive other NYSLRS correspondence through Retirement Online by clicking “update” next to ‘Contact by.’ If you choose ‘Mail’ or don’t select a preference, you will receive letters by mail. Note: For security purposes, certain correspondence will only be sent by mail.
Please share this post with friends, family or coworkers who are NYSLRS members so they can also review their contact information.